Contact

Official Support Desk

Contact Wheel Craftery

Have a question about OEM clip measurements, order dispatch, or custom fitments? Our dedicated UK automotive team is here to provide accurate, prompt assistance.

Business Registration

Legal Business Entity RUCHI SHEGAL
Trading Name Wheel Craftery
Official Store wheelcraftery.uk

Direct Contact

Support Email support@wheelcraftery.uk
Expected Response Within 24 Business Hours
Order Communications 24/7 Monitored Desk

UK Office Location

Street Address 354A Saint Albans Road
Town / City Watford
Postcode & Country WD24 6PQ, United Kingdom

Operating Hours

Monday – Friday 09:00 AM – 06:00 PM GMT
Saturday 10:00 AM – 04:00 PM GMT
Sunday & Bank Holidays Closed

Send Us a Message

Fill in the form below and our fitment specialists will review your details.

Support Coverage

Our team provides technical and customer service for all store interactions. You may contact us regarding:

Wheel Centre Cap Fitment & Compatibility
Order Tracking & Delivery Updates
Product Technical Enquiries
Returns & Exchange Authorisations
Refund Processing Status
UK Dispatch & Shipping Queries
General Customer Care

Frequently Asked Questions

Quick answers to common inquiries regarding support and service.

How quickly do you respond?

We aim to answer all inquiries within 24 business hours. Messages submitted over weekends or UK Bank Holidays are handled on the following business day.

How can I track my order?

Once dispatched, a tracking reference is automatically sent to your registered email address. You can use this link to monitor real-time shipping progress via our UK courier partners.

Do you ship throughout the UK?

Yes, we provide full delivery coverage across England, Scotland, Wales, Northern Ireland, and the Channel Islands with no hidden surcharge fees.

Can I request compatibility assistance?

Absolutely. Please supply your wheel face diameter, rear clip diameter, or current OEM part number in the contact form, and our technical team will verify compatibility prior to purchase.

How do I request a return?

Send your order number and return reason to support@wheelcraftery.uk. Our team will issue a Return Authorisation alongside return shipping guidelines.